This place is well-maintained, offers beautiful lake views, and has excellent Wi-Fi; the staff are efficient and knowledgeable, and the breakfast has a huge variety of food.

The location was stunning on a maze, close to The Highlands Golf Course. My hotel room was spotlesswith the `` snacks '', balcony plus an amazing view. Coffee/tea makers and a refrigerator were provided.

Had well-appointed room, outstanding breakfasts, you guys rock!

Thoroughly enjoyed my very nice stay for the Holidays. All the staff members were efficient and knowledgeable. The location was stunning and fantastic, right at The Highlands Golf Course. Moreover, it was next to nearby downtown Lake Geneva, main restaurant and the cafe for croissants.

The new and clean unit with a nice view made our stay enjoyable as usual.

I really liked the view from our room which was of the golf resort....and the pool was very relaxing after walking around the town. They had a snack bar at the pool to where you could grab a drink or some food. Very Nice. Everyone was very pleasant to talk to and had good customer service. There is a very nice lobby to sit in and enjoy a cup of coffee or read their newspaper. They do have their own trolley to take you around places.

I did not like how there was only a shower and that the floor got wet because there was no lip on the shower...as well as the shower curtain didnt reach the floor. The floor to the bathroom and shower were one.. that is very dangerous...I had to put towels down so neither of us wouldnt slip on the tile... very very slick.. i didnt like how the bathroom was set up.

I had a massage done, that was so relaxing. Also the italian restaurant was delicious.

We had a situation with our bath tub, where both of us almost fell out of the tub. The overlay in the tub had a bubble or water underneath which made it unsafe when standing in the tub. Also the water pressure was terrible. It took a while to rinse yourself off.

My updated room came with many amenities and a refrigerator. the setting was fantastic, right by the gorgeous fountains and nearby downtown Lake Geneva. - I can't wait to plan another getaway here in the future.

The service was not commensurate with the price. , 1) I had to ask several times until I got a baby bed. 2) a room was not ready at 15:30. 3) at breakfast they wanted to put us on the waiting list despite there were empty tables

I really liked the feel of the resort. The views were beautiful and the facility had beautiful flowers as you drive in.

Both times I have been there the temperature was really cool in the resort. My husband and my children both commented about that as well two different times. Also, to have to purchase additional waterpark passes for a property they own was upsetting. We probably won't stay there again because of that..

The rooms were well-appointed and nicely updated with exceptionally comfortable beds. the location was beautiful and excellent, adjacent to main attractions like the restaurant. - the hotel is close to popular attractions like the Geneva Lake Museum of History. - the outdoor bar was a great addition. - the service was excellent, totally satisfied.

I am a return guest and love the resort all around the pools, spa, bar, shops and nature.

This trip for the first time we had found multiple bugs in our room. First just one on the floor (no big deal). Then one was crawling across the desk as I was working! (kinda upset me). Then to top it off in the morning I woke with one crawling on me! Then inspected the bed and there was multiple bugs in the bed (not sure if i would return again)! Hard to say because I love this resort but I am not ok with sleeping with bugs!

For $219 it was not worth the price. I have stayed at many higher end resorts at less than $200 that were much nicer.

Comfortable bed, and the room was tidy and had a modern feel. 😊

Clean & well maintained rooms & facility.

Our waiter at the Chophouse was arrogant in his demeanor. The lobster Mac & cheese was dry and cool in temperature.

Beautiful area, very well maintained. Staff friendly & helpful. The grounds were immaculate. Food choices (buffet) were plentiful. Close enough to everything but far enough away to enjoy the beauty & quietness of the area.

I felt the $15.00 fee per day was high. Most resorts, hotels, etc., do not charge for internet access or for the use of the fitness areas. As we had driven to Grand Geneva we did not need to avail ourselves of the Trolley service & having our own cell phones did not require us to use the system in the room to make calls.